DVDVideoSoft
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Wakefield, Wakefield
License code wasn't working
I have changed my laptop and the code wasn't working becuase I used it on my old laptop. I asked for help by email and DVD support team solve it with 5min, one of the best and fastest services online.
Many thanks
Bash
User's recommendation: High recommendation
Mönchengladbach, North Rhine-Westphalia
Thanks for the help received
I wasn't able to activate the app after formating my hard drive. I contacted the supprt and they help me realy quick.Thanks for the clear instructions. The app works great again!
User's recommendation: I recommand the app without reservation
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Vancouver, British Columbia
In need of an old app dvd to video
thank you for the kwik resp.But not the web browser . FREEVIDEOTODVD .
PRETTY PLEASE . I never have probs with it . Its the one Ive come to rely on.
It always works for me. Help!
Preferred solution: Deliver product or service ordered
We're glad you had a positive experience with our company. Your 5-star review motivates us to keep pushing forward.
Paris, Paris Department
Problème de connection
Je ne pouvais plus me connecter, la clé était désactivée alors que la commande était prévue en utilisation illimitée
User's recommendation: Rapidité et efficacité de l'équipe pour résoudre le problème
Merci de votre confiance. Nous serons ravis de vous aider à nouveau si vous avez des questions.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sylvania, Ohio
Resolved: Sent in a complaint about not being able to download. Within a few days they responded with a fix. Thank you DVDsoft.
- I had a download error, tried a new version, tech support fixed it, and the software is great.
- I lost premium codes and had to repurchase them.
I kept getting a download error, so I downloaded a new version. Then I didn't get the error, but still couldn't download.
I sent the info to tech support and they solved the problem; all good.
The only downside was that I lost my premium codes and had to purchase it again (no biggie). Great software.
Bernburg, Saxony-Anhalt
Erfahrung
ich nutze DVD VideoSoft schon seit vielen Jahren, es gab nie große Probleme, einfache Bedienung und macht was es soll.
Castricum, North Holland
Good program. Good helpdesk thanks to [PERSON_NAME].
My activationkey did not work anymore with the new 2026 version.
[PERSON_NAME] solved it very quickly!
I recommend everyone to use this nice and workable tool.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Vienna, Vienna
Satisfied everytime I use it
Since over 10 years, I've been using this collection of tools - Free Studio - with the premium key, and I'm happy that I upgraded a long time ago. So many helpful small apps in one big package.
I often use the Screen Recorder, Audio Converters, and YouTube to MP3.
It's very easy and just perfect for me! Thanks and kind greetings, Thomas
User's recommendation: My recommendation is: Take the Premium!
Your positive feedback is a big encouragement to our team. Thank you for taking the time!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Rishon Letsiyyon, Central District
Resolved: I got help from the technical suport
I couldn't download from YouTube, and I asked them for help, and they answered me so fast and so professionally.
- Software allows you to download from youtube
- Not every clip you can download
Preferred solution: Nothing, i just public a criticism.
User's recommendation: Dvd video soft
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Wetzlar, Hesse
Resolved: Great Support
The issue with the non-working unlimited premium keys is annoying, but the support is excellent and reactivated the key every time. Because the YouTube to MP3 converter usually works perfectly, I'm still giving it 5 stars.
User's recommendation: If you have any problems, contact support; they will help you.
Thank you for choosing us. Your feedback sets the standard for excellence in everything we do.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Holon, Tel Aviv
There were glitches
I want to briefly tell you about an experience I had with Digital Wave. I have been registered with them for a long time and every time something happens and I contact them, I am sure that the next day there will be an answer that will satisfy me. Thank you very much for everything.
Preferred solution: nothing
We truly appreciate your support and are happy you’re enjoying the DVDVideoSoft programs.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Leiderdorp, South Holland
It was asked by the company. They activated rather fast an 'everlasting' piece of software which I use a lot.
When I downloaded a 2026 version of DVDVideoSoft software that I had already been using for a long time, I couldn't activate it with the activation key I had. It took me 2 emails to the help desk, and it was fixed!
User's recommendation: Use/buy DVDSoft. No regrets!
Your feedback means a lot to us! Thanks for letting us know you had a great experience.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chico, California
Very quick customer service resolve
Had an issue with an older premium key; it wasn't working on my old Win 7 computer. Customer service was able to resolve this the very next morning. Thank you, Vicky Po (goddess).
- Great products and awesome support
- No cons
Preferred solution: Already resolved
User's recommendation: Great products for fair value prices, a good deal, and good customer service.
We’re so grateful for your 5-star review and happy to know you’re pleased with our service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Toronto, Ontario
Gave me a new activation code
- I bought a single computer license for Free YouTube Download.
- They allowed activation on my new computer; this is the new version.
So I purchased the program Free YouTube Download from them. They have a single computer license and multiple computer licenses; I bought the one computer license.
After my purchase, I had to get a new computer as my old one stopped working. I asked them to give me use of the program on the new computer because I had just bought the program.
They were very kind and allowed me to activate the program on my new computer. I have to say that this is the new version of that program, and I used the old one for many years.
- Product does what it is supposed to
Preferred solution: They gave me a new activation code
User's recommendation: Try their products they work for me
Thank you for your feedback! We are flattered that you are satisfied with our services.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Calgary, Alberta
Issues Arise But Always Fixed With Minimal Interruption
- I have used their programs for years.
- Updates cause glitches; within a few days, support responds with fixes and I recommend the programs.
I have been using their programs for several years now; however, lately it seems when there is an update, it seems to cause a glitch and the programs don't work. I have never had an issue contacting support and sending as much information as I can about the issue.
Within a few days, they get back to me and the solution they come up with has always worked to resolve whatever the issue was (the errors I have encountered are always different each time). I highly recommend their programs and am very happy with the service I have received, as well as any instructions they send in their responses.
I hope they keep up the great work! Thanks DVD VideoSoft!!!
- Great customer service solid programs for the most part
- Occasional error messages after updates but always get resolved
Preferred solution: Error messages always get resolved.
User's recommendation: Their customer service is outstanding when occasional issues arise but I have had great service from them for many years now.
Your feedback made our day! We’re so glad you had a wonderful experience with the customer support.
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Your positive feedback is a big encouragement to our team. Thank you for taking the time!