DVDVideoSoft
DVDVideoSoft Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
DVDVideoSoft has a 4.3 star rating based on 222 customer reviews and consumers are mostly satisfied; users value Privacy and Data Security, low price level, and reliable YouTube downloader features.
Key Takeaways for Future Customers
- Product is easy to use and often reliable for YouTube downloads and conversion.
- Support is generally quick to resolve activation and update issues.
- Pro premium version unlocks useful download features.
Negative Feedback / Risk Areas
- Recurring activation and license problems after updates.
- Some reports of poor customer relations and contactibility delays.
- Occasional complaints about subscriptions and refund handling.
Positive Feedback
Many reviewers praise responsive customer service, fast problem resolution, and consistent download quality for the YouTube to MP3/MP4 converter.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
DVDVideoSoft has a 4.3 star rating based on 222 customer reviews and consumers are mostly satisfied; users value Privacy and Data Security, low price level, and reliable YouTube downloader features.
Key Takeaways for Future Customers
- Product is easy to use and often reliable for YouTube downloads and conversion.
- Support is generally quick to resolve activation and update issues.
- Pro premium version unlocks useful download features.
Negative Feedback / Risk Areas
- Recurring activation and license problems after updates.
- Some reports of poor customer relations and contactibility delays.
- Occasional complaints about subscriptions and refund handling.
Positive Feedback
Many reviewers praise responsive customer service, fast problem resolution, and consistent download quality for the YouTube to MP3/MP4 converter.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Canberra, Australian Capital Territory
Great Customer Service
I am a lifetime key holder and have been for a number of years. When support is required the team have always gone above and beyond to resolve my queries when they present. Keep up the good work.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sydney, New South Wales
Resolved: Customer service is absolutely fantastic
Bought this product many years ago and I still get the support that Ineed! They are always happy to help.
Never had an issue, even after chnging computers, reinstalling initially was an issue but they guided me through it and back online again. Thank you all so much!
Very happy customer. 5 Stars
User's recommendation: Go for it, highly recommended.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI wanted to share my positive experience because the program is easy to use, reliable, and offers excellent download quality with useful customization options. It has worked consistently well for me,
- - Easy for beginners with fast downloads and high video/audio quality.
- - The interface is clean, and performance is reliable with broad customization.
I'm really impressed with this YouTube download program! It is incredibly easy to use, even for beginners, and everything works smoothly from start to finish.
The download speed is fast, and the video and audio quality are always excellent.
The interface is clean and intuitive, making it simple to find the options you need. I also appreciate how reliable the software is: it downloads videos without any issues or interruptions.
Another great feature is the wide range of customization options. You can easily adjust the download quality, choose different formats, and personalize the settings to fit your preferences.
This makes the program even more flexible and convenient to use.
I highly recommend this program to anyone looking for a dependable, user-friendly, and high-quality YouTube downloader. Keep up the great work!...
User's recommendation: If you're looking for an easy-to-use and reliable YouTube downloader with plenty of useful customization options, this is an excellent choice. It works smoothly, delivers great quality, and is suitable for both beginners and experienced users. I would definitely recommend giving it a try!
We truly appreciate your feedback! It’s great to hear that you’re satisfied with our software. If you ever need assistance or have suggestions, feel free to reach out - we’re always here to help!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Huizen, North Holland
So glad with DVD Videosoft
The app of DVD Videosoft is working always verry good and when there is a small problem, the people of DVD Videosoft is standby to solved the problem as well.
Preferred solution: it is maybe
User's recommendation: DVD Videosoft is verry verry good!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Glasgow, Glasgow City
Because this software is great
Because this software is brilliant, I'm writing this for others.
I would not like to use any other converter, reliable, great back room support, one could not wish for better support services from this company.
I wish you all the best for a prosperous future ahead.
Regards, ***
- Simple to use
- Hard to find an email to ask questions
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Allerød Municipality, Capital Region
Good download converter
Been using DVDVideoSoft for years and it ALMOST never disappoints.
I had to reinstall my laptop and my key stopped working, contacted support and they solved it the same day.
Very satisfied that you´re always able to get support right away.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Portland, Oregon
Some how my permanent license was not valid with new version
My license stopped working even though they told me that it would never expire. So I got the message as attached.
- Good tech support by a person named vicky
- This should not have happened in the first place
Preferred solution: Continue to support non expiring licenses and keep their promise for future releases
User's recommendation: Their tech support did get it resolved. Now they have another version that works but not sure it that will happen again. I am hoping that they will continue to honor the non-spiring license they sold to me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Berlin, State Of Berlin
Kontakt mit Kundendienst
Der Key funktionierte nucht mehr.
Der Support hat sofort reagiert und alles freigeschaltet
Zuviel überwiesene Gebühren wurden sofort zurückgebucht
Wirklich Klasse
Und auch mit dem Converter bin ich total zufrieden.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pardubice, Pardubice District
Key transfer to new hw
After a complete hw change I just asked for support registering the key on new hw - all processed quickly and smoothly! Thank you!
- Fast reactions on protection
- Last lifetime version ended support after 2 years
Preferred solution: Nothing :)
Evere, Brussels Capital
Hello Quickly given
Customer since more than 10 years, first Time i had an issue , solved the day After ! Very food service .
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Moorhead, Minnesota
Resolved: Had some issues with updating the Free Studio Premium suite
- - Some Free Studio apps stopped; updates except picture conversion app, now unsupported.
- - Video editor cuts off by 5-8 seconds; seek within 1 seconds.
They helped me to update the apps. Their tech support isn't too bad but things take a bit to work through.
Long story short, it took a bit to accomplish it, but I eventually got all the Free Studio apps updated except for the picture conversion app which for some reason is no longer supported. I still have some files that don't work well with the suite but it is manageable issue.
I have used the suite for over a decade & the apps are quite simple to learn & generally work as advertised. The exception to this is the video editor.
It is not very accurate on the cut placements (+- 5-8 seconds) but I have learned to work around that. I would prefer that the cut is exactly where I placed it or no more than than +- 1 second off but so far that is not the case as of yet.
Outside of that caveat, the Free Studio is a great value.
- Good simple to learn apps
- Inaccurate cut placements on the video app
Preferred solution: A more accurate video editor app.
User's recommendation: Good support & easy to use apps
Fort Lauderdale, Florida
YouTube video wouldn't download to mp3
I sent an email after trouble shooting and got a response the same day (which I didn't expect). Everything is working again. I've been a Premium member for many years and customer service has always been good.
Your positive feedback is much appreciated! We are delighted to hear that our customer service meets your expectations.
Lleida, Lleida
Funciona bien
De momento funciona bien,. Se estropea algunas veces pero lo mejor es desinstalar el programa y ponerlo de nuevo. La atención es bastante rápida.
User's recommendation: Comprarlo pero atención cuando no funcione avisar rápidamente
Gracias por compartir vuestras opiniones sobre la experiencia de uso. Vuestros comentarios son muy valiosos para nosotros.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Valladolid, Valladolid
Resolved: No funcionaba la aplicación de youtube.
- - I contacted support for a program issue and received uninstall/reinstall steps.
- - Now it works.
- - Support was prompt and followed up by email.
Company fixed the issue and I have been provided with product replacement.
Acudí al servicio de soporte por un problema con el programa. Me dieron toda la ruta para desinstalar e instalar de nuevo el programa.
Y ahora funciona. La atención fue inmediata con seguimiento por correo.
Gracias equipo.
- Es un programa muy completo
User's recommendation: Contactar con soporte.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Montigny-En-Ostrevent, Matabeleland North
I am very satisfied with the DVDVideoSoft program for downloading YouTube videos in MP3 or MP4 format. I would also like to thank [PERSON_NAME] (who has always been my contact person) for his responsiveness
My Premium key stopped working after the DVDVideoSoft application update. The application was therefore running very slowly.
The DVDVideoSoft support team successfully updated the Premium key.
User's recommendation: I 100% recommend the DVDVideoSoft application
Thank you for your feedback! We are flattered that you are satisfied with our services.
Breitungen, Thuringia
Dauerlizenz war weg.
Nach einem Wechsel der Festplatte war die Premium-Lizenz weg.
In guter Zusammenarbeit mit dem Support konnte das Problem u. Wechsel der E-Mail-Adresse schnell behoben werden.
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