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DVDVideoSoft

DVDVideoSoft

www.dvdvideosoft.com
What is your customer experience with DVDVideoSoft?

DVDVideoSoft Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

DVDVideoSoft has a 4.2 star rating from 216 customer reviews; most customers are satisfied. Reviewers value privacy, low price, and the YouTube downloader features. Many report quick tech support that often fixes Premium activation and update issues.

Key Takeaways for Future Customers

  • DVDVideoSoft reviews note reliable YouTube downloader tools and low price.
  • Premium features work but can need reactivation after updates; support is responsive.
  • Privacy and product variety are commonly praised.

Negative Feedback / Risk Areas

  • Recurring activation code and membership loss after updates.
  • Some customers express strong frustration and customer complaints about slow resolutions.
  • Be cautious about subscriptions and lifetime license expectations.

Positive Feedback

Fast, helpful support often resolves download and activation problems; many longtime users recommend the product.

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Media from reviews

DVDVideoSoft - Some how my permanent license was not valid with new version
DVDVideoSoft - I never have found similar good program like thisDVDVideoSoft - A decade of use, satisfied !DVDVideoSoft - Download 2024 I keep get parsing.(10003)DVDVideoSoft - Can't downloadDVDVideoSoft - Prélèvement de deux mensualités de 33.60DVDVideoSoft - Appalling customer services and company
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Deziyah Fww
map-marker Lleida, Lleida

Funciona bien

De momento funciona bien,. Se estropea algunas veces pero lo mejor es desinstalar el programa y ponerlo de nuevo. La atención es bastante rápida.

User's recommendation: Comprarlo pero atención cuando no funcione avisar rápidamente

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Neal U Omz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Portland, Oregon

Some how my permanent license was not valid with new version

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DVDVideoSoft - Some how my permanent license was not valid with new version

My license stopped working even though they told me that it would never expire. So I got the message as attached.

Pros:
  • Good tech support by a person named vicky
Cons:
  • This should not have happened in the first place

Preferred solution: Continue to support non expiring licenses and keep their promise for future releases

User's recommendation: Their tech support did get it resolved. Now they have another version that works but not sure it that will happen again. I am hoping that they will continue to honor the non-spiring license they sold to me

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1 comment
Support T Mti

Many thanks. We’ll keep working to make the experience even better.

Resolved
Ron B Kvm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Moorhead, Minnesota

Resolved: Had some issues with updating the Free Studio Premium suite

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AI Highlights
  • Some Free Studio apps stopped; updates except picture conversion app, now unsupported.
  • Video editor cuts off by 5-8 seconds; seek within 1 seconds.
Updated by user Mar 18, 2026

They helped me to update the apps. Their tech support isn't too bad but things take a bit to work through.

Original review Mar 03, 2026
A couple of the individual apps stopped working properly. I inquired is there were any updates.

Long story short, it took a bit to accomplish it, but I eventually got all the Free Studio apps updated except for the picture conversion app which for some reason is no longer supported. I still have some files that don't work well with the suite but it is manageable issue.
I have used the suite for over a decade & the apps are quite simple to learn & generally work as advertised. The exception to this is the video editor.

It is not very accurate on the cut placements (+- 5-8 seconds) but I have learned to work around that. I would prefer that the cut is exactly where I placed it or no more than than +- 1 second off but so far that is not the case as of yet.
Outside of that caveat, the Free Studio is a great value.
Pros:
  • Good simple to learn apps
Cons:
  • Inaccurate cut placements on the video app

Preferred solution: A more accurate video editor app.

User's recommendation: Good support & easy to use apps

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1 comment
Support T Mti

We’re grateful for your support. Your feedback helps us improve!

Resolved
LEONOR D Zbx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Valladolid, Valladolid

Resolved: No funcionaba la aplicación de youtube.

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AI Highlights
  • I contacted support for a program issue and received uninstall/reinstall steps.
  • Now it works.
  • Support was prompt and followed up by email.
Updated by user Apr 10, 2026

Company fixed the issue and I have been provided with product replacement.

Original review Apr 10, 2026

Acudí al servicio de soporte por un problema con el programa. Me dieron toda la ruta para desinstalar e instalar de nuevo el programa.

Y ahora funciona. La atención fue inmediata con seguimiento por correo.

Gracias equipo.

Pros:
  • Es un programa muy completo

User's recommendation: Contactar con soporte.

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1 comment
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Many thanks for your review. We’ll keep working to make the experience better.

Daiton Dxe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Montigny-En-Ostrevent, Matabeleland North

I am very satisfied with the DVDVideoSoft program for downloading YouTube videos in MP3 or MP4 format. I would also like to thank [PERSON_NAME] (who has always been my contact person) for his responsiveness

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My Premium key stopped working after the DVDVideoSoft application update. The application was therefore running very slowly.

The DVDVideoSoft support team successfully updated the Premium key.

User's recommendation: I 100% recommend the DVDVideoSoft application

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1 comment
Support T Mti

Thank you for your feedback! We are flattered that you are satisfied with our services.

Estrellita Mox

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

LIFETIME PREMIUM MEMBER- YET CANT DOWNLOAD & STAFF WONT FIX IT

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AI Highlights
  • I was a premium life member with years of issue-free use until 2025.
  • Since 2025, updates cause crashes, won't open or download, and no artwork.

Premium life member. Had no issues with downloading songs from YT and no issues with the application for FIVE years since 2020.

Until 2025 when they CONSTANTLY updated, for worse. Constant crashes, won't open, won't download and NOW they made it that there's no picture with your downloaded songs and it's a separate file! Talk about stupid. Had to email them OVER A DOZEN TIMES.

Fed up with this You Tube to MP3 converter. VERY DISAPPOINTED and FRUSTRATED. Staff won't answer specific questions and never explain anything- just repeat the same instructions.

All they do is give the exact same advice each time and don't care that the "Unactivated version" gets downloaded each time- WHEN IM A "LIFETIME PAID PREMIUM MEMBER." I've constantly had to email them back and forth.

STILL CANT DOWNLOAD SONGS AFTER MORE THAN 6 MONTHS! It's now May 2026!

I want to attach screenshots of their unhelpful, dismissive responses to my dozens of emails.

Loss:
$30
Cons:
  • Constant app glitches and unstable updates
  • Impossible to use now

User's recommendation: AVOID

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1 comment
Support T Mti

We're very sorry to hear about your issue. Please provide us with your email address so we can look into it. Email us at help@***.com, and we'll do everything we can to resolve the problem.

Bell Gvk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Melbourne, Victoria

My downloader is running smoothly again.

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The YT Download software became outdated and stopped working. When I updated it, the Premium feature stopped working.

I wrote to support and they fixed it straight away. Very pleased to have it working again.

Loss:
$19
Pros:
  • Software works well
Cons:
  • Sometimes the billing periods vary

User's recommendation: If you like downloading YT videos, this program works really well.

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Amyria Whb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Nottingham, Nottingham

Recent loss of activation code for MP3 converter

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I upgraded my youtube to MP3 converter to 2026 and promptly lost my code. Couple of Emails fixed it. No problem.

Pros:
  • Easy to use easy to understand easy to implement

User's recommendation: Contact support, they're very helpful

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Resolved
landoftara

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Short Hills, New Jersey

Resolved: Recently had some support help

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Updated by user Feb 26, 2026

Resolved immediately through email.

Original review Feb 26, 2026

This was resolved immediately. Customer service is great with responding to inquiries in a timely manner as well as fixing the issues! Great company!!

Pros:
  • Very friendly
  • Frequent updates to their software
  • Immediate customer support
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1 comment
Support T Mti

We're grateful for your insights.Thank you for your feedback!

Resolved
King T Uiq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Adelaide, South Australia

Resolved: Great technical support

Issue resolved successfully. Thanks for the continued excellent support and very quick response times!

Pros:
  • Great technical support
Cons:
  • None as yet

User's recommendation: Recommend

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1 comment
Support T Mti

Many thanks for your feedback. We’ll keep working to make the experience even better.

Dean R Ppn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Revere, Massachusetts

Responsive Tech Support ... App Easy to Use

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Overall, my experience with the app and the company has been excellent. The app is super easy to use and the tech support has always been quick to resolve any issues I've encountered which are almost always after updates.

A quick email to tech support and the issue gets fixed quickly. I'm extremely pleased with both the product and support.

User's recommendation: Great product with excellent tech support behind it.

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2 comments
Support T Mti

Your review truly brightened our day! We’re so happy you’re enjoying DVDVideoSoft.

Support T Mti

Thank you for the 5 stars! We’re always here if you need further assistance.

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Reese H Bsx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Humble, Texas

OLDER VERSION KEY NO LONGER VALID FOR 2016 VERSION

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AI Highlights
  • 2026 requires a new license; unlimited keys no longer work.
  • Free version limits one video per day and adds a watermark.

Man, I was on the *** of giving this company a glowing review not but a few months ago thanks to their youtube downloader program, but they've gone and messed it up! I've been using their program since June 2024 to download and hold on to youtube videos in my dedicated SSD and it worked rather well.

I had a few gripes that I can't even remember at this point because 2 months ago I got a new PC and forgot to re-download it until today. Then I found out that my previous "unlimited" key no longer works on the 2026 version of the program! I had to downgrade to an outdated 2025 version. While it does work, I have no way of knowing for how long it'll work before something changes with YouTube and breaks it.

Regardless, I think locking different versions behind separate purchases is some really greedy behavior.

Like I remember that going from the 2024 to the 2025 had no such requirement to purchase a new key but going from 2025 to 2026 does?! That's some BS. If you buy a license of this program, you're really taking a chance with the possibility that once the 2027 version inevitably comes out that your "unlimited" license purchase only buys you access to the 2026 version unless you want to shell out another payment of $30. Shame on this company!!!

Also, don't bother with the free version.

Contrary to them insisting they are the #1 free downloaded software suite, this is not a winrar-like program. It absolutely sucks when not paid for. It limits you to one video a day where it massively and artificially lowers the download speed and they even go a step further by putting a massive watermark in the middle of any video you download this way. Perhaps such a horrible demo as this one should have been seen as an early red flag, but it's too late now.

Find a different software for your video downloading needs please. The company behind this one is showing that it's really just after extracting as much money from you as possible.

Preferred solution: I would like my previous "unlimited" key to work on the newest version of the program

User's recommendation: Go elsewhere for your video downloading needs

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1 comment
Support T Mti

Thank you very much for your review. Feedback is very important to us, it helps us improve.

We are sorry that you encountered this situation.

Have you contacted support? You can always contact support at help@***.com They will find a suitable solution for you.

Huberty A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Wavre, Walloon Brabant Province

Aide rapide

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Ayant un abonnement Premium,je ne parvenais plus à télécharger.Un simple mail et tout a été résolu.Merci à eux pour leur professionalisme!

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1 comment
Support T Mti

Nous vous remercions pour votre excellent retour et pour le temps que vous avez consacré à partager votre expérience. Si vous avez besoin de notre aide, n'hésitez pas à nous contacter !

Anonymous
map-marker Southampton, Southampton

I was asked

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Very helpful, my activation code had dropped out, Now up and running again within 24 hours or so. Thanks

User's recommendation: don't ask, don't get. Stop *** and ask for help

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1 comment
Support T Mti

Many thanks for the 5-star rating. If there’s anything we can do for you, please let us know!

Latriece Tsj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kloten, Zurich

Download issues

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Absolutely amazing support and software! I had download errors for days and thought I broke something, but after following the instructions everything works PERFECTLY again. Downloads are fast and smooth honestly one of the best tools on my PC!

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1 comment
Support T Mti

Thank you for your feedback! We are flattered that you are satisfied with our services.

Bashar B Hpu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Wakefield, Wakefield

License code wasn't working

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I have changed my laptop and the code wasn't working becuase I used it on my old laptop. I asked for help by email and DVD support team solve it with 5min, one of the best and fastest services online.

Many thanks

Bash

User's recommendation: High recommendation

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1 comment
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