DVDVideoSoft
DVDVideoSoft Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
DVDVideoSoft has a 4.2 star rating from 214 reviews and overall sentiment is mostly satisfied; many users praise fast, helpful technical support and reliable apps.
Key Takeaways for Future Customers
- DVDVideoSoft reviews highlight strong tech support that resolves activation and download problems.
- Price level is low and product diversity is valued, including YouTube to MP3 tools and premium features.
- Expect follow-up via email for membership or activation issues.
Negative Feedback / Risk Areas
- Recurring customer complaints about activation, license resets, and loss of membership after updates.
- Some reviewers report poor customer relations or slow responses on complex cases.
- Be aware of subscription or license compatibility when updating OS or software.
Positive Feedback
Many users report prompt resolutions, reliable downloads after fixes, and overall satisfaction with product and support.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
DVDVideoSoft has a 4.2 star rating from 214 reviews and overall sentiment is mostly satisfied; many users praise fast, helpful technical support and reliable apps.
Key Takeaways for Future Customers
- DVDVideoSoft reviews highlight strong tech support that resolves activation and download problems.
- Price level is low and product diversity is valued, including YouTube to MP3 tools and premium features.
- Expect follow-up via email for membership or activation issues.
Negative Feedback / Risk Areas
- Recurring customer complaints about activation, license resets, and loss of membership after updates.
- Some reviewers report poor customer relations or slow responses on complex cases.
- Be aware of subscription or license compatibility when updating OS or software.
Positive Feedback
Many users report prompt resolutions, reliable downloads after fixes, and overall satisfaction with product and support.
Media from reviews





This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Download issues
Absolutely amazing support and software! I had download errors for days and thought I broke something, but after following the instructions everything works PERFECTLY again. Downloads are fast and smooth honestly one of the best tools on my PC!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Some how my permanent license was not valid with new version
My license stopped working even though they told me that it would never expire. So I got the message as attached.
- Good tech support by a person named vicky
- This should not have happened in the first place
Preferred solution: Continue to support non expiring licenses and keep their promise for future releases
User's recommendation: Their tech support did get it resolved. Now they have another version that works but not sure it that will happen again. I am hoping that they will continue to honor the non-spiring license they sold to me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Had some issues with updating the Free Studio Premium suite
- - Some Free Studio apps stopped; updates except picture conversion app, now unsupported.
- - Video editor cuts off by 5-8 seconds; seek within 1 seconds.
They helped me to update the apps. Their tech support isn't too bad but things take a bit to work through.
Long story short, it took a bit to accomplish it, but I eventually got all the Free Studio apps updated except for the picture conversion app which for some reason is no longer supported. I still have some files that don't work well with the suite but it is manageable issue.
I have used the suite for over a decade & the apps are quite simple to learn & generally work as advertised. The exception to this is the video editor.
It is not very accurate on the cut placements (+- 5-8 seconds) but I have learned to work around that. I would prefer that the cut is exactly where I placed it or no more than than +- 1 second off but so far that is not the case as of yet.
Outside of that caveat, the Free Studio is a great value.
- Good simple to learn apps
- Inaccurate cut placements on the video app
Preferred solution: A more accurate video editor app.
User's recommendation: Good support & easy to use apps
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: No funcionaba la aplicación de youtube.
- - I contacted support for a program issue and received uninstall/reinstall steps.
- - Now it works.
- - Support was prompt and followed up by email.
Company fixed the issue and I have been provided with product replacement.
Acudí al servicio de soporte por un problema con el programa. Me dieron toda la ruta para desinstalar e instalar de nuevo el programa.
Y ahora funciona. La atención fue inmediata con seguimiento por correo.
Gracias equipo.
- Es un programa muy completo
User's recommendation: Contactar con soporte.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLIFETIME PREMIUM MEMBER- YET CANT DOWNLOAD & STAFF WONT FIX IT
- - I was a premium life member with years of issue-free use until 2025.
- - Since 2025, updates cause crashes, won't open or download, and no artwork.
Premium life member. Had no issues with downloading songs from YT and no issues with the application for FIVE years since 2020.
Until 2025 when they CONSTANTLY updated, for worse. Constant crashes, won't open, won't download and NOW they made it that there's no picture with your downloaded songs and it's a separate file! Talk about stupid. Had to email them OVER A DOZEN TIMES.
Fed up with this You Tube to MP3 converter. VERY DISAPPOINTED and FRUSTRATED. Staff won't answer specific questions and never explain anything- just repeat the same instructions.
All they do is give the exact same advice each time and don't care that the "Unactivated version" gets downloaded each time- WHEN IM A "LIFETIME PAID PREMIUM MEMBER." I've constantly had to email them back and forth.
STILL CANT DOWNLOAD SONGS AFTER MORE THAN 6 MONTHS! It's now May 2026!
I want to attach screenshots of their unhelpful, dismissive responses to my dozens of emails.
- Impossible to use now
- Constant app glitches and unstable updates
User's recommendation: AVOID
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Recently had some support help
Resolved immediately through email.
This was resolved immediately. Customer service is great with responding to inquiries in a timely manner as well as fixing the issues! Great company!!
- Frequent updates to their software
- Immediate customer support
- Very friendly
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Great technical support
Issue resolved successfully. Thanks for the continued excellent support and very quick response times!
- Great technical support
- None as yet
User's recommendation: Recommend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Responsive Tech Support ... App Easy to Use
Overall, my experience with the app and the company has been excellent. The app is super easy to use and the tech support has always been quick to resolve any issues I've encountered which are almost always after updates.
A quick email to tech support and the issue gets fixed quickly. I'm extremely pleased with both the product and support.
User's recommendation: Great product with excellent tech support behind it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |OLDER VERSION KEY NO LONGER VALID FOR 2016 VERSION
- - 2026 requires a new license; unlimited keys no longer work.
- - Free version limits one video per day and adds a watermark.
Man, I was on the *** of giving this company a glowing review not but a few months ago thanks to their youtube downloader program, but they've gone and messed it up! I've been using their program since June 2024 to download and hold on to youtube videos in my dedicated SSD and it worked rather well.
I had a few gripes that I can't even remember at this point because 2 months ago I got a new PC and forgot to re-download it until today. Then I found out that my previous "unlimited" key no longer works on the 2026 version of the program! I had to downgrade to an outdated 2025 version. While it does work, I have no way of knowing for how long it'll work before something changes with YouTube and breaks it.
Regardless, I think locking different versions behind separate purchases is some really greedy behavior.
Like I remember that going from the 2024 to the 2025 had no such requirement to purchase a new key but going from 2025 to 2026 does?! That's some BS. If you buy a license of this program, you're really taking a chance with the possibility that once the 2027 version inevitably comes out that your "unlimited" license purchase only buys you access to the 2026 version unless you want to shell out another payment of $30. Shame on this company!!!
Also, don't bother with the free version.
Contrary to them insisting they are the #1 free downloaded software suite, this is not a winrar-like program. It absolutely sucks when not paid for. It limits you to one video a day where it massively and artificially lowers the download speed and they even go a step further by putting a massive watermark in the middle of any video you download this way. Perhaps such a horrible demo as this one should have been seen as an early red flag, but it's too late now.
Find a different software for your video downloading needs please. The company behind this one is showing that it's really just after extracting as much money from you as possible.
Preferred solution: I would like my previous "unlimited" key to work on the newest version of the program
User's recommendation: Go elsewhere for your video downloading needs
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Aide rapide
Ayant un abonnement Premium,je ne parvenais plus à télécharger.Un simple mail et tout a été résolu.Merci à eux pour leur professionalisme!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |License code wasn't working
I have changed my laptop and the code wasn't working becuase I used it on my old laptop. I asked for help by email and DVD support team solve it with 5min, one of the best and fastest services online.
Many thanks
Bash
User's recommendation: High recommendation
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |In need of an old app dvd to video
thank you for the kwik resp.But not the web browser . FREEVIDEOTODVD .
PRETTY PLEASE . I never have probs with it . Its the one Ive come to rely on.
It always works for me. Help!
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Sent in a complaint about not being able to download. Within a few days they responded with a fix. Thank you DVDsoft.
- - I had a download error, tried a new version, tech support fixed it, and the software is great.
- - I lost premium codes and had to repurchase them.
I kept getting a download error, so I downloaded a new version. Then I didn't get the error, but still couldn't download.
I sent the info to tech support and they solved the problem; all good.
The only downside was that I lost my premium codes and had to purchase it again (no biggie). Great software.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Satisfied everytime I use it
Since over 10 years, I've been using this collection of tools - Free Studio - with the premium key, and I'm happy that I upgraded a long time ago. So many helpful small apps in one big package.
I often use the Screen Recorder, Audio Converters, and YouTube to MP3.
It's very easy and just perfect for me! Thanks and kind greetings, Thomas
User's recommendation: My recommendation is: Take the Premium!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: I got help from the technical suport
I couldn't download from YouTube, and I asked them for help, and they answered me so fast and so professionally.
- Software allows you to download from youtube
- Not every clip you can download
Preferred solution: Nothing, i just public a criticism.
User's recommendation: Dvd video soft
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Great Support
The issue with the non-working unlimited premium keys is annoying, but the support is excellent and reactivated the key every time. Because the YouTube to MP3 converter usually works perfectly, I'm still giving it 5 stars.
User's recommendation: If you have any problems, contact support; they will help you.
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