DVDVideoSoft
Reviews and Complaints
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Verified Reviewer |
Lommel, Limburg Province
Excellent service, thank you very much
I had a serious problem with the app, send an email. They answered very quickly and fixed the problem in a couple of days. Thank you very much!
User's recommendation: Very good
Albi, Tarn
La version Premium
Jai utilisé occasionnellement DvdVideoSoft avec Blackfriday jai profité de procurer la version Premium illimitée
User's recommendation: Profité de Blackfriday
Merci pour votre avis. Si vous avez des problèmes ou des questions, n’hésitez pas à contacter notre support help@***.com . Nous sommes toujours prêts à vous aider.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Largo, Florida
It's a good app
I've been a Premium member for many years and while there have been occasional hiccups the issue has always been resolved quickly. Personally, I wouldn't use another app.
VERY satisfied. Four stars simply because nobody is perfect :)
- Works well
- None for me
Preferred solution: positive review
User's recommendation: good app, you should use it
We’re grateful for your support. Your feedback helps us improve! If there’s anything we can do for you, please let us know.
Graz, Styria
Alben Namen anzeigen
Alben Namen anzeigen hat nicht funktioniert.
Doch mit der neuen Software wurde das Problem beseitigt.
Danke
User's recommendation: Bei Problemen unbedingt den Support verständigen!
Herzlichen Dank, Ihr positives Feedback bedeutet uns viel! Wir wünschen Ihnen wundervolle, festliche Tage!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Naperville, Illinois
Great job as always.
I have been using DVDVideoSoft for a long time. Whenever I have an issue arise (which is hardly ever) they always resolve my issue in a timely manner. John W.
User's recommendation: Get it! I did and I'm totally please.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeues Update Error 100003
Nach einem Update hat der Download nicht mehr funktioniert. Nach Kontaktaufnahme zum DVDVideoSoft Support wurde mir schnell und unkompliziert geholfen.
Das Problem wurde gelöst und nun läuft alles wieder. Super, lieben Dank!
- Sehr vielseitig und verschiedene moeglichkeiten
- Ab und zu kein download moeglich durch veraenderungen
User's recommendation: Eröffnet ein Ticket, eure Probleme werden schnellst möglich gelöst.
Berlin, State Of Berlin
Super schnelles und kompetenter Support
Kurze Anfrage schnelle Antwort kompetente Lösung. 1a.
Ich würde mich immer wieder an euch wenden, da die Programme und auch das Support super sind. Was soll denn das
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSupport quality & product utility
I have been using DVDSOFT for the last five years, and the support has been excellent. Within 24 hours, I get a response and solution.
The features of the products are stable, and considerable improvements in performance have been witnessed. As a long-time user, I have not found any reason to look for alternatives - thanks to the support and product team.
- Stable and range of options covers the expectation
User's recommendation: Yes, the product features are stands out time and the utility is exceeding the expectation
Your feedback means a lot to us! Thanks for letting us know you had a great experience.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWunsch des Softwareherstellers.
Die Fehlerbehebung wurde umgehend bearbeitet und lt Empfehlungen konnte ich das "Ärgernis" beheben. Sehr kompetente Hilfe, die schließlich zum Erfolg führte.
User's recommendation: Ich bin äußerst zufrieden mit dem Programm und kann es nur weiter empfehlen. Sehr einfach zu handhaben mit voller Zufriedenheit der Ergebnisse. Sehr kompetenter Service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTroubleshooting
My Program was not working and the team worked with me several times and finally it worked. I appreciate their help.
- Great program for downloading
Preferred solution: no
Thank you for the kind words! Your support inspires us to keep striving for excellence every step of the way.
Adelaide, South Australia
A very pleasent and helpful person
Anna was very helpful to me and a very pleasant person who dealt with me with my program problems every time I contacted her
User's recommendation: She is a very helpful and pleasant person.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFree Studio and I have become great friends over the last fifteen (?), twenty (?), I can't remember. I don't know of a better tool to use for what FS proposes.
I'm not an IT developer, but I want to believe that these tools are indispensable for people in the field.
User's recommendation: Don't waste your time trying to find something better. Free Studio is the best, most reliable, and their support staff answers my questions whenever I have them.
Thank you for choosing us and for the 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.
Madrid, Madrid
The premium version is perfect for the most of time
I work now about 4 years with the youtube MP3 converter premium. It works very well.
If there is a problem, what happens sometimes, they work hard to solve the problem.
2-3 days later, evrything runs again. Thanks for that.
I would buy it again.
User's recommendation: Buy the premium you tube MP3 converter, it's perfect
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Prompt answer
Company fixed the issue and I have been provided with product or service ordered. Agent provided info I didn't find on website so I could complete purchase. Contact the company.
I didn't see from the website how to obtain the kind of premium membership I wanted, so I submitted a ticket. Got clear answer before the next morning; got membership fine.
Unfortunately, often when I try to contact a company, I get their automated (AI?) agent that doesn't understand what I'm asking, and it's hard if not impossible to get to a human being. I'd rather wait a little and get a good response like in this case.
- Reasonable premium subscription prices when on special
- Good desktop software
- Curtailed functions of free version for example watermarks
Thank you for choosing us and for the 5-star rating. We respond to all our users. If there’s anything we can do for you, please let us know!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Non availability to download from You Tube - I guess you are trying fix it ? - or is it my computer ? Terry T New Zealand
no download of youtube available? unable to download from youtube
YouTube or is it from or is it my computer that is at fault - having to use up at least 100 symbols and having it go back to nothing is very frustrating or is it my computer???
- Good downloading
- This silly system i have to full out to contact them
Preferred solution: Deliver product or service ordered
User's recommendation: I'm sure DVD soft are working on it at least I hope so
The issue has been solved. You need to update your program version from the website. For more support please contact our team at help@***.com
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Thank you for the fantastic rating and kind words! Your support inspires us to keep striving for excellence every step of the way.